We architect commerce machines, not just websites. We dissect data, psychology, and code—then rebuild for maximum impact.
Optimal
Brand-tailored
Theme Setup
from
€5k
- Official Shopify Theme customized to your look & feel
- Up to 5 hrs of development: layout tweaks, new sections, snippet overrides
- Basic app hookups (e.g. Klaviyo, Recharge, Yotpo)
- Performance & SEO baseline tuning
- Quick A/B funnel experiment setup
Growth
Theme Setup &
Custom Development
from
€10k
- Everything on Optimal, plus:
- Up to 10 hrs of development for deeper customization
- Custom icons, micro-animations & advanced section logic
- Mid-level integrations (e.g. ERP/WMS connectors)*
- Cart & checkout funnel deep-dives
Premium
Full Custom
Design & Build
from
€25k
- MALVI's studio crafts your UX/UI from scratch
- function() engineers a bespoke Shopify theme & apps
- Headless or hybrid architecture option
- API integrations & custom workflow automation
- Ongoing performance benchmarking & hardening
Design by MALVI
Plus
Enterprise-Grade
Commerce Engineering
Request a quote
- Multiple storefronts, internationalization & localization
- Shopify Scripts, Flow automations & custom checkout logic
- Dedicated SLA, 24/7 support & on-call engineering
- Advanced headless implementations & CDN strategies
- Scalability audits & uptime guarantees
Design by MALVI
Plan comparison
For if you like details, we welcome you.
| Features |
Optimal
Shopify theme setup
|
Growth
Shopify theme setup & development customization
|
Premium Service
Premium
Custom web design & development
|
Premium Service
Plus
The enterprise solution for superior retail experiences
|
|---|---|---|---|---|
| Store setup | ✓ | ✓ | ✓ | ✓ |
| Shipping methods | ✓ | ✓ | ✓ | ✓ |
| Payment methods | ✓ | ✓ | ✓ | ✓ |
| Shopify Apps recommendations | ✓ | ✓ | ✓ | ✓ |
| Notifications setup | ✓ | ✓ | ✓ | ✓ |
| Training | ✓ | ✓ | ✓ | ✓ |
| Marketing feeds | ✓ | ✓ | ✓ | ✓ |
| Brand adaptation | ✓ | ✓ | ✓ | ✓ |
| Custom development | Up to 5 hours | ✓ | ✓ | ✓ |
| Custom icons/animations | — | ✓ | ✓ | ✓ |
| Copywriting | — | — | ✓ | ✓ |
| Shopify Apps setup | — | — | ✓ | ✓ |
| Custom design | — | — | ✓ | ✓ |
| Full brand experience integration | — | — | ✓ | ✓ |
| Unique product longform pages | — | — | ✓ | ✓ |
| Custom UI & UX design | — | — | Extra | Extra |
| ERP/WMS integration | Extra | Extra | Extra | ✓ |
| Additional stores setup | — | — | — | ✓ |
| Shopify automations | Extra | Extra | Extra | ✓ |
| Checkout customization | — | — | — | ✓ |
| Multilingual | — | Extra | Extra | Extra |
| Migration | Extra | Extra | Extra | Extra |
| Support | From €120/month | From €120/month | From €380/month | Get Quote |
| From €5.000 | From €10.000 | From €25.000 | Contact Us | |
| Get in touch → | Get in touch → | Get in touch → | Get in touch → |
Not just a help desk.
Your Shopify forensics team.
Retainer
Support
Plans
Fast, dedicated assistance for your Shopify store, ensuring your needs are met promptly and efficiently.
Priority
Basic / Grow / Advanced
Shopify stores
€120/month/store
2 hours of support
- Dev health checks
- Priority bug-fixes
- Monthly performance report
- Performance & SEO baseline tuning
Plus
Shopify Plus
stores
€380/month/store
2 hours of support
- Everything in Priority, plus:
- Peak-hour coverage
- 2h emergency SLA
- Custom Flow automations
Enterprise
Shopify Plus / B2B / Multi-market
stores
Request a quote
- Everything in Plus, plus:
- Dedicated Discord server
- Custom error monitoring
- Quarterly business reviews
All support plans include
PRIORITY REQUEST HANDLING
Retainer clients jump the queue—your tickets, fixes, and feature tweaks always take top billing over everything else.
FAST RESPONSE
We pick up your request ASAP and lock in a clear SLA based on urgency—so you know exactly when the fix lands.
ADDITIONAL SUPPORT
Need more than your monthly hours? Tap into extra ad-hoc services—whether it’s out-of-scope tweaks or bigger one-offs.
SHOPIFY UPDATES MANAGEMENT
Whenever Shopify ships a new release or deprecates a feature, we flag it, prep the fixes, and keep your store up-to-date.
PROACTIVE IMPROVEMENT
We don’t wait for alerts—we run constant health checks, squash hidden bugs, and roll out performance boosts before you notice the drag.
SUGGESTIONS
We track every Shopify Edition and vet which updates will move your metrics. Expect tailored ideas and early-warning alerts that keep you ahead.
PRODUCT CATALOG HOSTING
Need extra product feeds for marketplaces, ads, or PIM services? We’ll spin up and manage your catalog exports—no extra charge (in most cases).
BACKUP & RECOVERY
We set up rock-solid backups and Git-powered versioning so your store can’t stall or crash from a bad deploy. Roll back in seconds, zero downtime.
Hourly
Support
Plans
Ideal for occasional support needs on a first-come, first-served basis.
Standard Hourly
Pay-as-you-go
€100/hour
- First come, first served basis
- * This plan does not include prioritized request handling
20/40-Hour Pack
Save on bulk rates
From €80/hour
- Priority Request Handling
- Fast Response
- Flexibility
- Transferability
Stop Guessing.
Start Knowing.
Shopify store audit
Full analyis
From €1.500
- Performance & speed
- Proper use of Shopify apps
- Layout responsiveness
- Product structure
- CRO & on-site marketing
- Console errors
- On page SEO
- Accessibility issues